General Category > Frequently Asked Questions
Opening Bridgepal 220
Neil Cliff:
I am new to this system but am very enthusiastic.Unfortunately I am an Apple man rather than PC. However I am familiar enough with PC's to find my way around(roughly) and use an old Lenovo Thinkpad for Scorebridge and Bridge Composer.
I have manged to download the phone app and Bridge server and the phone connects OK with the PC.
However I cannot open the Bridgepal220 which I eventually managed to download. I keep being warned off opening it (Do you want this app from an unknown publisher etc, ) and when i tick boxes it tries to download it again but I cannot open it.
I have Windows 10 and note Defender which is still running can slow things down.Could it stop the programme operating?
Thank you
neil cliff
johng:
Hi Neil,
Welcome to the forum.
I assume you are probably getting a blue popup window with the message "Windows protected your PC...Running this app might put your PC at risk". This is probably generated because the file is not digitally signed. However, it has been virus checked and is safe to use.
To install it, click on the "More Info" link in the blue popup window and then click the button "Run Anyway" Ignore any message about the dangers of running an executable file.
Windows Defender would not stop the program installing. We recommend disabling Windows Defender while runnning BridgePal in the club because it may initiate a real-time scan when it thinks the PC is idle (no keyboard or mouse activity for a period of time). This scan is very CPU and disk intensive, and on some PCs can cause extended delays in responses to requests from the BridgePal phones/tablets.
John
Neil Cliff:
I go to the Downloads folder and and right click. A list comes up with OPEN at the top. I click on tthis and up comes a two colour yellow white window USER ACCIUNT CONTROL with "Do you want this app from an unknown publisher to make changes to your device" with yes no selection. If I select YES it wants to iNstall the program again, if I select NO the window disappears and I am no further forward in running the program.
NEIL CLIFF
johng:
I'm not quite clear what you mean when you say "it wants to install the program again" (BridgePal Server 2.2.0). Do you mean you have already installed it ? I just followed the sequence that you describe on my laptop. As you say, a "User Account Control" window appears. If you click YES to the question it brings up the installer window "Setup - BridgePal version 2.2.0". If you now click the "Install" button it will go ahead and do the install. That's all you need to do to install BridgePal Server.
You will also need to download and install BridgePalServices from the PC Downloads page on the BridgePal website.
John
Neil Cliff:
I am very sorry for asking a very silly question , but I am an Apple Mac man. How do I open the application from the Download list?
neil Cliff
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